Program Manager - Translations & Localization

GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME: Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with type 1 diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com

A DAY IN THE LIFE:

The Program Manager, Translations & Localization is responsible for leading global translation and localization programs supporting Tandem Diabetes’ product development, regulatory submissions, commercialization, and post‑market sustaining activities. This role manages complex, multi‑language initiatives across product labeling, software/UI, packaging, training, marketing, and digital content, ensuring accurate, timely, and compliant delivery for global markets. The Program Manager acts as a key cross‑functional facilitator, partnering with Global Labeling, Regulatory Affairs, Quality, R&D, Clinical, Marketing, Digital, Manufacturing, and external language service providers (LSPs). This position requires strong program management expertise, deep understanding of medical device quality systems, and the ability to manage multiple concurrent workstreams in a regulated environment.

WHAT YOU’LL DO

Program Leadership

• Lead end‑to‑end translation and localization programs for IFUs, packaging, software/UI text, tutorials, videos, marketing and digital content.
• Define program scope, schedules, milestones, dependencies and risk management plans across multiple languages and regions.
• Align translation workflows with product development, regulatory, and commercialization timelines.
• Drive the creation and maintenance of translation assets, including translation memories, glossaries/do not translate lists and regional requirements.

Cross‑Functional Collaboration

• Serve as the central liaison among Global Labeling, Regulatory, Quality, R&D, Clinical, Marketing, Digital, Manufacturing and external vendors.
• Partner with program managers and technical teams to plan and prioritize translation deliverables.
• Facilitate cross‑functional reviews, approvals and issue escalation.
• Provide regular status updates, risk assessments and metrics to stakeholders and leadership.

Vendor & Execution Management

• Initiate translation requests, manage vendor quoting and oversee execution by approved LSPs.
• Monitor vendor performance, quality, timelines and deliverables; drive continuous improvement.
• Coordinate in‑country reviews and delivery of final assets.

Quality, Compliance & Documentation

• Ensure translated content meets internal quality standards and complies with QMS procedures, regulatory requirements and regional regulations.
• Review translated content for accuracy and completeness.
• Support verification, approvals and change documentation.
• Maintain working knowledge of design controls, medical device standards and localization processes.

Digital & Marketing Support

• Partner with Marketing and Digital teams to coordinate translations, glossary adherence, in‑country reviews and deployment of localized assets.
• Work with Digital teams to ensure correct upload and deployment of localized content on web platforms.

Continuous Improvement

• Lead and contribute to initiatives that enhance translation workflows, localization tools, vendor governance, content reuse and PMO best practices.
• Identify opportunities to streamline processes, reduce cycle time and improve quality.

WHAT YOU’LL NEED

• Bachelor’s degree in engineering or a related field, or equivalent experience.
• 5+ years managing translation or localization projects in FDA‑regulated or ISO 14971–certified industries (medical devices, life sciences, or similar).
• Proficiency in one or more languages besides English preferred.
• Experience supporting diabetes‑related products preferred.
• Ability to work effectively in a matrixed environment and influence across organizational levels.
• Demonstrated success leading cross‑functional initiatives and managing multiple concurrent workstreams.
• Strong organizational, prioritization, problem‑solving, and communication skills.
• Proficiency with project management tools for planning, scheduling, and collaboration.
• Experience with document management systems (PLM, SharePoint, etc.).
• Familiarity with translation management systems (TMS), content management systems and labeling systems.
• Experience with tools such as Confluence and Oracle Cloud PLM.
• Knowledge of FDA, MDR, UDI, ISO, GDP, and GMP requirements preferred.
• Advanced Microsoft Office skills (Excel, PowerPoint, MS Project).
• Strong advocacy and interpersonal skills, with the ability to build productive working relationships.

WHEN & WHERE YOU’LL WORK:

Remote: This position is fully remote with occasional on‑site visits based on business needs and open to candidates within the UK.  Equipment for the role will be provided and training will occur virtually. 

YOU SHOULD KNOW: 

Tandem has good cause to conduct a review of criminal history information of candidates for this position, as this role may involve access to proprietary, sensitive and/or confidential information, including customer protected health information. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders. 

WHY YOU’LL LOVE WORKING HERE:
At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and  supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie.  This is just one of the ways we stay awesome!

BE YOU, WITH US!

We embrace the value that every single one of us brings to the table.  But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway.  Because we want you to be you, with us. 

Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation.  We are an inclusive organization, and we welcome applications from a wide range of candidates.  Selection for roles will be based on individual merit alone. 

REFERRALS:
We love a good referral! If you know someone who would be a great fit for this position, please share! 

Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow. 

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